Shipping Policy

Welcome to The Daily Drop! We aim to make your shopping experience smooth, reliable, and transparent. Please read our Shipping Policy to understand how we process and deliver your orders.

# 1. Order Processing

All orders are processed after successful payment confirmation.

* Orders are typically processed within **1–3 business days**.
* Orders placed on weekends or public holidays will be processed on the next business day.
* During high-demand periods, sales, or festive seasons, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email or SMS (where applicable) with tracking details.

# 2. Shipping Locations

We currently ship across **India.

At this time, we do not offer international shipping. If international shipping becomes available in the future, this policy will be updated accordingly.

# 3. Delivery Timeline

Estimated delivery times are:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: 7–12 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

# 4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer:

* Free Shipping promotions
* Discounted shipping offers
* Limited-time delivery campaigns

These offers are subject to change without prior notice.

# 5. Order Tracking

Once your order has been shipped, tracking information will be shared through the email address or phone number provided during checkout.

Customers can use the tracking link to monitor the progress of their shipment.

# 6. Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to:

* Incorrect address
* Customer unavailable
* Incorrect contact details
* Refusal to accept the order

the package may be returned to us.

Additional shipping charges may apply if the order needs to be shipped again.

# 7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

The Daily Drop is not responsible for delays or failed deliveries caused by incorrect addresses, incomplete information, or incorrect contact details provided during checkout.

Please contact us immediately if you notice an error in your shipping details after placing an order.

# 8. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

* Weather conditions
* Natural disasters
* Courier disruptions
* Government restrictions
* Public holidays
* High order volumes
* Events beyond our reasonable control

We appreciate your patience in such situations.

# 9. Damaged Packages

If your package appears damaged upon delivery:

* Take clear photographs before opening the package.
* Contact our Customer Support within **48 hours** of delivery.

Please include:

* Order Number
* Photos of the package
* Photos of the product
* Description of the issue

We will review the matter and provide an appropriate resolution.

# 10. Split Shipments

If your order contains multiple products, they may be shipped separately depending on product availability, warehouse location, or courier logistics.

You will receive tracking information for each shipment where applicable.

# 11. Lost Shipments

If your tracking information indicates delivery but you have not received your order, please contact us within 7 days of the marked delivery date.

We will work with our courier partners to investigate the issue and assist you in resolving it.

# 12. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and products.

We reserve the right to disable COD for certain orders based on serviceability, order value, or operational requirements.

# 13. Force Majeure

The Daily Drop shall not be held liable for delays in shipment or delivery resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, transportation disruptions, government actions, or other unforeseen events.

# 14. Contact Us

If you have any questions regarding shipping or delivery, please contact our Customer Support Team.

The Daily Drop

📧 Email-[support.thedailydrop@gmail.com](mailto:support.thedailydrop@gmail.com)

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

We aim to respond to all customer enquiries within 24–48 business hours.